Terms of Sale
Last updated: 24 May 2026
These Terms of Sale apply to purchases made through the Geeks of the Galaxy website.
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1. About Us
Geeks of the Galaxy is a UK-based retailer specialising in trading card games, hobby products, accessories, and event ticket sales.
Business Address:
51 Cheapside
Spennymoor
DL16 6QF
United Kingdom
Phone:
01388 335180
Email:
geeks.galaxy@outlook.com
Website:
geeksgalaxy.co.uk
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2. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
Refuse or cancel orders
Limit quantities purchased
Correct pricing or listing errors
Cancel suspected fraudulent transactions
You will receive an email confirmation after placing an order. This does not constitute acceptance of the order.
A contract is formed once your order is dispatched or fulfilled.
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3. Pricing
All prices are displayed in GBP (£) unless otherwise stated.
Prices may change without notice.
We make reasonable efforts to ensure pricing accuracy but reserve the right to correct errors.
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4. Payments
We accept payments through:
[Stripe]
[PayPal]
[Clover]
Orders may be cancelled if payment authorisation fails.
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5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
Risk in goods passes to the customer upon delivery.
Customers are responsible for providing accurate shipping information.
Additional shipping charges may apply for international orders.
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6. Returns and Refunds
Your statutory rights under UK consumer law are not affected.
Standard Returns
Unused items may be returned within 14 days of delivery unless excluded below.
Returned items must be:
Unopened where applicable
In resaleable condition
Returned with proof of purchase
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Non-Returnable Items
The following items are generally non-returnable unless faulty:
Opened trading card products
Event tickets
Digital products
Clearance items
Personalised items
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7. Trading Card Products
Due to the collectible and randomised nature of trading card products:
Opened products cannot be returned unless faulty
Product images may be illustrative only
Pull rates and contents are not guaranteed
Manufacturer allocations may affect availability
We reserve the right to limit quantities on high-demand items.
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8. Pre-Orders and Pre-Release Products
We offer pre-orders for upcoming products and pre-release items.
Pre-Order Conditions
Release dates are estimates and may change
Manufacturer allocation changes may affect fulfilment quantities
We may need to reduce or cancel orders where allocations are cut
If we cannot fulfil your order, you will receive a refund for unavailable items
Payment Timing
Pre-orders may be charged immediately at checkout unless otherwise stated.
Cancellations
We reserve the right to charge a cancellation fee for excessive or abusive pre-order cancellations.
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9. Event Tickets and Event Products
We may sell event entry tickets through our website as purchasable products.
Event Entry
Tickets may be limited in quantity
Entry may require proof of purchase or identification
Event rules and codes of conduct must be followed
Event Changes
We reserve the right to:
Change event dates or times
Modify event formats
Cancel events where necessary
Where an event is cancelled by us, affected customers will normally receive a refund.
Non-Attendance
Failure to attend an event does not automatically entitle the customer to a refund.
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10. Customer Conduct
We reserve the right to refuse service or event entry to customers engaging in:
Harassment or abusive behaviour
Fraudulent activity
Cheating or misconduct during events
Behaviour harmful to staff, customers, or the community
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11. Limitation of Liability
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
To the maximum extent permitted by law, our liability is limited to the amount paid for the relevant order.
We are not liable for indirect or consequential losses.
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12. Intellectual Property
All website content, branding, logos, and materials remain the property of Geeks of the Galaxy or respective rights holders.
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13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
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14. Contact
For customer service enquiries, please contact us through: geeks.galaxy@outlook.com