Last updated: 24 May 2026
This Privacy Policy explains how Geeks of the Galaxy (“we”, “us”, “our”) collects, uses, and protects your information when you use our website and services.
Business Information
Geeks of the Galaxy
51 Cheapside
Spennymoor
DL16 6QF
United Kingdom
Website: geeksgalaxy.co.uk
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1. Who We Are
Geeks of the Galaxy is a UK-based retailer specialising in trading card games, hobby products, accessories, and event ticket sales.
For the purposes of UK data protection law, Geeks of the Galaxy is the data controller responsible for your personal information.
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2. Information We Collect
We may collect and process the following information:
Information You Provide
Name
Billing and delivery address
Email address
Telephone number
Account login details
Order information
Event booking details
Customer support enquiries
Payment Information
Payments are securely processed by third-party payment providers including:
[Stripe]
[PayPal]
[Clover]
We do not store full card payment details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Referral source
Cookies and analytics data
This may include data collected through:
[Google Analytics]
Google Ads and related tracking technologies
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3. How We Use Your Information
We use your information to:
Process and fulfil orders
Manage pre-orders and event bookings
Provide customer support
Send order confirmations and updates
Prevent fraud and abuse
Improve our website and services
Comply with legal obligations
Send marketing communications where permitted
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4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (where required for marketing or optional cookies)
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5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enable shopping cart functionality
Remember user preferences
Analyse website traffic
Support advertising and remarketing
You can manage cookie preferences through your browser settings.
Google may use cookies and tracking technologies to provide analytics and advertising services.
You can learn more here:
[Google Privacy & Terms]
[Google Ads Settings]
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6. Sharing Your Information
We may share your information with trusted third parties including:
Payment processors
Shipping and delivery providers
Website hosting providers
Analytics providers
Fraud prevention services
Event management tools
We only share information necessary for those services to operate.
We do not sell your personal data.
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7. Data Retention
We retain personal information only as long as necessary for:
Order fulfilment
Accounting and tax obligations
Legal compliance
Customer support and dispute resolution
Account information may remain until you request deletion, unless we are legally required to retain it.
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8. Your Rights
Under UK data protection law, you may have rights including:
Access to your data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent
To exercise your rights, contact us using the details below.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
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9. Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, or misuse.
However, no internet transmission or storage system can be guaranteed to be completely secure.
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10. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of third-party websites or services.
Please review their privacy policies separately.
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11. Children’s Privacy
Our services are not specifically directed at children under 13. We do not knowingly collect personal data from children without appropriate consent where required.
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12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.
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13. Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact:
Geeks of the Galaxy
51 Cheapside
Spennymoor
DL16 6QF
United Kingdom
Website: geeksgalaxy.co.uk
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